KANSAS CITY AND OVERLAND PARK AUTO REPAIR

"I first became acquainted with the Sallas Auto Repair about 7 years ago when I had some engine trouble with my Mercedes. I first took it to the Mercedes dealership in the area to have it serviced but could not afford it. I then was referred to Sallas Auto who not only quoted me a reasonable repair price but also allow me the use of a loaner vehicle until my repairs were completed. They did a great job. I then became comfortable with another repair job based on prices and not quality of service but found that in the end it was Sallas Auto that did not only a quality job but guaranteed the work done. I'm happy to say that my marriage to Sallas Auto is now repaired and I will no longer seek the services of no other auto repair than Sallas Auto Repair. They're the greatest!"

"I just wanted to send you a personal thank you to you and your techs. Robert and Barry were extremely helpful in explaining and letting me see the issues on my truck while in the bay. As a semi-mechanical person, I enjoyed being able to have those conversations an look over the truck while on the lifts. Grant it I have spent a fair amount fixing this vehicle, it seems to be running like a champ (knock on wood). And I do not think I would have gotten that same attention from another shop that I have used in the past. You have a customer for life with all my vehicles and issues to come. Thanks again for excellent customer satisfaction focus. Barry and Robert deserve a little extra pat on the back."

"I travel around the country for work, and so have taken my truck to many shops in many cities. I have had more than one shop that charged a fortune for a poor job that lead to more trips to the shop. That being said, I know a good customer service and honest workmanship when I see it. Sallas Auto Repair has continuously delivered exceptional service. They have even taken phone calls and given me advice when I wasn't able to bring my vehicle to them. Whenever I am in Kansas City I will bring my truck to Sallas Auto Repair."

"My inlaws live at John Knox Village and are unable to drive their truck to the auto repair shop. Sallas Auto came to pick up their truck, repaired and serviced it, and delivered it right back to the parking lot at John Knox Village. We are so appreciative and thankful for the time and care you took with them and their truck. Thank you!"

"I waited until the very last minute to get my car inspected for license renewal and the Sallas Team got it in for me right away. However, there was a problem and the car failed the inspection. Larry worked to solve the problem, keeping me informed every step of the way, and got the car passed, with minimal stress to me, and a great sense of humor along the way. One of the reasons I choose Sallas is the outstanding customer service. Every person I have inter-acted with at this company has unfailingly been courteous, kind and knowledgeable. I can trust that I will not be oversold or underserved. They are a great company. Thanks for your help. Sage Norbury, LSMO"

"I have been getting my vehicles serviced at Sallas for years and each time I'm impressed with the service I receive. Just recently I had the timing belt replaced on my SUV and what a difference a new belt makes :O) The shuttle service I received from Ed and the customer service I received from Barry is always appreciated and a special thanks to the service technicians who worked on my vehicle. You guys are AWESOME!"

so my day started on 12/12/2013 by going to cottmam transmission to have my car looked at. 2300$ later they told me I needed a new transmission. not a good time of year for it so I went home got on my hubbys I-Pad and started looking up transmission places. I came to Sallas Auto Repair called and asked if they had time to look at my car and the owner Nick Sallas told me bring it out and see what he could do. well as I set here typing this my car was fixed the same day and it was about a 10th of the cost.I was so excited that it wasn't gonna cost that much after all.If there is one thing I believe in and that is everyone has an angel. That day I was blessed to have a whole auto body repair of them. the Sallas team treated me like they have known me forever. thanks again for doing right by me even though I am a woman. Sometimes being a woman you get taken advantage of when it comes to fixing your car. thanks again and I will be back.

"I had my 1999 Pontiac Grand Am worked on at the Kansas City Mo. location today and was very pleased and impressed by the honesty and integrity of Sallas. My car handles like new now and one of the pulleys no longer makes an annoying squeaking sound. They fixed only what needed to be fixed and gave me honest and sound advice about "in the future" repairs. I will be going back!!"

I feel 100% comfortable at Sallas Auto and know I can really TRUST the people there. They NEVER sell you something you don't need, but let you know if there are any issues with your car, which I really appreciate (I don't want to drive around in an unsafe car!! I want to know if something is wrong!). They do excellent work. They drive all the way out to my house to get my car and they drop it off for free!! It's AMAZING! Best experience.

"So far, so good... Bought an oil change Groupon. Got an oil change. That's the extent of my experience with Sallas. So far, I'm impressed and get a good vibe from them. Will continue to use for all auto repair needs unless/until I discover some crazy problem. Here's why... (1) Front of the shop is professional and courteous. The telephone interactions and personal interactions I had at the shop were great. (2) Thoroughness. I got a Groupon oil change. At most places, that would become an "in and out as fast as humanly possible because we're not making any money on these things" proposition. I had told the Sallas folks that we were taking the vehicle on a long road trip and to give it a good once-over... They did exactly that. (3) No upsell. So, after the full inspection, the guy advises me that we do have one small issue. The guy explains exactly what's up, details what the repair process would entail, provides me with a parts/labor estimate for the work. Sounds like the usual "get 'em in here and sell, sell, sell" thing, right? Nope. He also explains exactly why there's no need for immediate action and that if the vehicle belonged to him, he wouldn't spend the money to tweak the minor deficiency. These guys knew I was taking the family truckster for a long-ass trip. They had me on the hook. They could've told me that I needed the work right away, knowing there was a good chance I'd reach into my wallet without pause. They didn't take advantage of that situation. So, right now, I'm digging Sallas. We didn't really have a regular mechanic for our vehicles... After this experience, I'm considering them our go-to people until further notice."