In my last review, I expressed my anxiety over a diagnostic check that could of been a nightmare but turned out being " one of those things that you can now say whew!" After getting a call from the company, I have the rest of the story, I can say after speaking to the manager and reviewing the situation, and a apology from the company, that they are good people. The manager will be forwarding a refund on what we did pay for, diagnostic review, etc. Thank you gentlemen, I truly appreciate your concern and call.