Yearly Archives: 2014

Online Survey

Thank you to all that took our online survey last month. It was so great to read all the comments you wrote. We received some very nice compliments and also some great feedback on areas we can possibly improve on. One area did surprise me and here’s why: Question was: “Do you use Sallas for regular oil changes?” Most of the customers that said NO had a legitimate answer. BUT the ones that said they went to a quick lube because it was CHEAPER might want to read on… I did a town research on Quick Lubes in our area and here are the results. This was as of April 25th and I only used the least expensive oil change ~ some had higher oil change options (synthetic, high mileage oil change, etc.) Again, I only used the Regular Oil Change: Location Price May Coupons After Coupon Services with Oil Change Quick Lubes $34 – $39 $5 Off $10 Early Bird $9.99 Oil Change -For 1 week only $29 – $34 $9.99 for 1 week at one lo ... read more

The Good Mechanic You Can Trust

Everyone hates to hear the “click click click” when they turn or see the dreaded “check engine” light appear on their vehicle because they know it’s time to take the car to the auto repair shop. And if you haven’t found a mechanic you trust, your number one thought could possibly be, “Am I getting ripped off from this auto shop?” … Many people are leery of trusting just any mechanic. And unfortunately over the years, mechanics have gotten a bad wrap for over-charging. But the good news is that there are many mechanics out there who take pride in their work and want the best for you and your car, too. Being able to decipher the genuine from the others doesn’t have to be a daunting task. Really it is all about what you know…. and some of the shop’s credentials. Research The number one way you can avoid getting the wool pulled over your eyes is to do research on your vehicle. The more you know about your vehicle, the better you are when it is time to take it to the shop. And the great n ... read more

Small Windshield Crack? BIG Problem

Small Windshield Crack? BIG Problem

Cars tout their safety features and reliability all the time, but windshields are usually overlooked by advertisers and salesmen. Understanding the structure and purpose windshields serve should be something all car owners are aware of. Structure All windshields are constructed of two layers of glass, laminated and tempered, with a sheet of vinyl placed between them. The vinyl fuses the glass together and is what keeps the windshield from shattering in the event of an accident. Aside from that, windshields are an integral part of the roofs stability. Assessing Damage Cracks and chips come in all shapes and sizes. And for all manner of reasons. If that dump-truck you followed to work this morning was full of gravel and some came flying into your windshield, check it out once you make it to your destination. Knowing if the windshield is chipped or cracked could save you a lot of money down the line ... read more

Vehicle Warranties

If you own a MO vehicle with a warranty, beware! Many dealers and manufacturers suggest that you need to get your maintenance services at a dealership in order to keep your warranty. That simply isn’t true! You can have your vehicle serviced at your trusted, local service center without affecting your warranty. A federal law, called the Magnuson-Moss Warranty Act, prohibits a manufacturer from voiding your warranty just because you got parts or services from a non-dealer. In fact, a manufacturer can’t require you to use their brand of oil filters, lubricant, or any other part in order to maintain your warranty protection. This protection is true for aftermarket extended warranties purchased on new or used vehicles. This protection also applies to leased vehicles. There are similar laws in Canada as well. If a manufacturer can prove that the replacement parts or service lead to a vehicle failure, they can void a portion of t ... read more

Categories:

Warranty

Trip Inspection

North Americans love their cars. And nothing goes with cars better than the road trip. Freedom from daily schedules, new sights and the open road – it’s great! But there’s nothing like car trouble to bring the fun to a grinding halt. Now you can’t always avoid problems, but you can take steps to reduce the probability of getting sidelined on your trip. The first step is to look at your trip plan from your vehicle’s perspective. What kind of roads will you be traveling – winding byways or super-highways? Mountains or plains? What weather conditions are you likely to encounter? How many miles will you travel? How much weight will you be hauling – passengers and luggage? Lugging a trailer or roof top carrier? Will it be dusty? Armed with the answers to these questions, you can start a trip inspection to help you prepare your Kansas City vehicle for your big adventure. A lot of our Kansas City customers prefer to go through this exercise with an automotive service advisor at Sallas Auto R ... read more

Categories:

Alignment